❓ Help Center

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🧭

Setup guide (new clients)

What is the setup guide? β–Ό
🧭 The setup guide opens as a popup and walks you through step by step: first account, website, E-E-A-T and connections β€” then SEO, social or reviews depending on your package. Open it from the dashboard, the floating button bottom-right, or Help β†’ Setup guide.
In what order should I set things up? β–Ό
1️⃣ Profile & website/sitemap 2️⃣ E-E-A-T and brand profile 3️⃣ Connect Google, GMB and social 4️⃣ Keywords & competitors 5️⃣ Blogs, link building or social posts. With multiple products you choose your focus after the foundation steps.
I only have Social β€” which steps do I see? β–Ό
πŸ“± Social clients see: profile, website, E-E-A-T, brand profile, GMB, connect social accounts, then keywords (optional), first post and planner. SEO and Google steps are skipped.
Where can I find the setup guide again? β–Ό
Your dashboard shows a card at the top. Bottom-right you'll see the 🧭 Setup guide button until everything is complete. The Help Center has your full checklist with links per step.
πŸ“Š

Dashboard & Overviews

What do I see on my dashboard? β–Ό
Your dashboard shows: πŸ“ˆ Rank tracker charts, πŸ€– Recent AI analyses, πŸ“Š Google data (if connected), πŸ’° Credit usage, and πŸ“‹ Latest activity.
What is the Analysis Dashboard? β–Ό
The πŸ“Š Analysis Dashboard collects all your SEO analyses, AI reports, and site audits in one place. You can filter by date and type.
How do I use Credit Usage? β–Ό
πŸ’° Credit Usage shows your monthly consumption: AI analyses (used/total), CSV uploads, site audits, and content generations. Green bar = within limit, red = over limit.
πŸ”

SEO Research & Analysis

What is the difference between SEO Research and Competitor Analysis? β–Ό
πŸ” SEO Research = YOUR website + 1 keyword. 🎯 Competitor Analysis = YOUR website vs TOP 3 competitors for a keyword.
How does Keyword Suggestions work? β–Ό
πŸ’‘ Keyword Suggestions analyzes your domain and generates 50+ relevant long-tail keywords based on Google Suggest, related searches, and competitor keywords.
What does the Rank Tracker do exactly? β–Ό
πŸ“Š Rank Tracker tracks all your keywords daily or weekly. You see: Current position, position change, search volume, and the URL that ranks. The chart shows history per keyword.
πŸ€–

AI Content Suite (5 generators)

Which AI generators are available? β–Ό
You have 5 generators: ✍️ Blog Generator, 🌐 Website Generator, πŸ“ GMB Post Generator, πŸ“± Social Media Post Generator, and πŸ€– AI Analysis (SEO advice).
How does the Blog Generator work? β–Ό
✍️ Blog Generator: Enter a keyword β†’ Choose tone (professional/casual) β†’ Choose length β†’ Generate. Output: Title, intro, 5–10 paragraphs, conclusion, meta description, and image alt tags.
What is the difference between Blog and Website Generator? β–Ό
✍️ Blog Generator = standalone articles. 🌐 Website Generator = complete landing page with H1/H2 structure, CTA buttons, FAQ schema, and product/service sections.
What can the GMB Post Generator do? β–Ό
πŸ“ GMB Post Generator creates Google Business Profile posts: Events, offers, product updates, and What's New. Automatically optimized for local SEO.
How do I generate social media posts? β–Ό
πŸ“± Social Post Generator: Choose platform (LinkedIn/Facebook/X/Instagram) β†’ Enter topic β†’ Choose style β†’ Generates text + hashtags + emojis + best posting time.
πŸ“‹

Overviews (My Content)

Where can I find my generated blogs? β–Ό
πŸ“ My Blogs shows ALL generated blogs with: Title, date, status, and actions (Edit, Export to PDF, Copy to clipboard, Delete).
Can I view previously generated websites? β–Ό
Yes! 🌐 My Websites saves every generated landing page. You can edit them again, export as HTML, or copy directly to your website.
Where are my GMB posts stored? β–Ό
πŸ“ My GMB Posts shows all generated posts. You can publish them directly to Google (if GMB is connected) or copy them for manual posting.
How do I save social posts? β–Ό
πŸ“± My Social Posts saves all generated posts per platform. You can publish them later, edit them, or regenerate with different settings.
🌐

Google Integration (GSC, GA, GMB)

How do I connect Google? β–Ό
πŸ”Œ Connect Google: 1) Click "Connect with Google" 2) Choose account 3) Select GSC property 4) Grant permission. Connect once and all services work.
What do I see in the Google Dashboard? β–Ό
πŸ“Š Google Dashboard shows: πŸ” Search Console (clicks, impressions, CTR), πŸ“ˆ Analytics (sessions, bounce rate, conversions), 🏒 GMB (reviews, calls, direction requests).
How do I use the Search Console detail page? β–Ό
πŸ” Google Search Console Detail shows per query: Position, impressions, clicks, CTR, plus charts over time and export to CSV.
What can I do with GMB Data? β–Ό
🏒 GMB Data shows: Review score, number of reviews, photo views, calls, direction requests, popular times, and customer Q&A.
βœ…

Site Audit & Technical

What does the Site Audit check? β–Ό
Site Audit checks: 🏷️ Meta tags, πŸ”— Broken links, πŸ“± Mobile-friendly, ⚑ Page speed, πŸ”’ SSL certificate, πŸ—ΊοΈ XML sitemap, πŸ“„ Duplicate content, and πŸ–ΌοΈ Alt tags.
How do I interpret PageSpeed scores? β–Ό
Core Web Vitals: 🟒 90–100 = Good, 🟑 50–89 = Needs improvement, πŸ”΄ 0–49 = Poor. Focus on: LCP (<2.5s), FID (<100ms), CLS (<0.1).
What should I do with a low audit score? β–Ό
Site Audit gives concrete actions: "Add meta description on page X", "Optimize image Y", "Fix broken link Z". Each action has a priority (High/Medium/Low).
πŸ“¦

My Plan & Limits

Which plans are available? β–Ό
πŸ“¦ Free (25 keywords, 1 AI/month), 🟒 Basic (100 keywords, 5 AI/month), πŸ”΅ Plus (500 keywords, 20 AI/month), πŸ’Ό Professional (2000 keywords, 100 AI/month), 🏒 Business (5000 keywords, unlimited AI), πŸ‘‘ Enterprise (Custom).
How do I upgrade? β–Ό
Go to πŸ“¦ My Plan β†’ Click "Upgrade" β†’ Choose new plan β†’ Pay (Mollie/iDEAL) β†’ Upgrade is active immediately. You pay the pro-rated difference.
What happens if I do not pay? β–Ό
After 7 days reminder β†’ After 14 days downgrade to Free β†’ After 30 days account deactivation. Data is retained; you can reactivate at any time.
⏰

Scheduled Analyses & Reports

How do I schedule automatic analyses? β–Ό
⏰ Scheduled Analyses: Choose keyword β†’ Frequency (daily/weekly/monthly) β†’ Time β†’ System runs automatically and saves results.
What is Compare Analyses? β–Ό
πŸ”„ Compare Analyses puts two analyses side by side (e.g. before and after SEO optimization). Shows differences in score, position, and recommendations.
Can I export reports? β–Ό
Yes! On each overview: πŸ“Š Export PDF (branded with your logo), πŸ“₯ Download CSV (for Excel), or πŸ“§ Email report (to client/colleague).
πŸ“

Bulk Operations (CSV)

How do I upload bulk keywords? β–Ό
πŸ“ CSV Upload: Download template β†’ Fill in keywords (max 500 per upload) β†’ Upload β†’ System checks duplicates and adds new ones. You get a report with success/duplicate count.
Which CSV fields should I use? β–Ό
Required: keyword. Optional: domain, search_volume, target_position. The template download shows the exact format.
What does a CSV upload cost? β–Ό
CSV uploads count toward your monthly limit (e.g. 5 uploads/month on Basic). The Free plan does not include CSV upload.
πŸ‘‘

Admin Features

How do I add a new client? β–Ό
πŸ‘₯ Client management β†’ "New client" β†’ Enter name/email/website β†’ Choose plan β†’ System sends welcome email with login credentials.
What is Impersonate? β–Ό
πŸ”„ Impersonate lets you log in as a client to troubleshoot issues. You see EXACTLY what the client sees. A clear "Stop" button appears at the top.
How do I log work activities? β–Ό
πŸ“‹ Activities β†’ Choose client β†’ Type (link building/blog/GMB/optimization) β†’ Description β†’ Hours β†’ Status. The client sees this in their dashboard.
How does the email system work? β–Ό
πŸ“§ Email system: Send bulk emails to all clients, filter by plan, or send individually. Templates available for: Welcome, Invoice, Report, Newsletter.
How do I manage client social media accounts? β–Ό
πŸ”— Social Media Accounts Manager β†’ Client requests connection β†’ You approve β†’ Client can schedule posts via Social Post Generator.
βš™οΈ

Troubleshooting

AI Generator does not work / stuck on "processing" β–Ό
Check: 1) DeepSeek API credits? 2) Internet connection? 3) Try a shorter keyword. Contact support if it happens oftenβ€”we will check the logs.
Google data is empty / no data β–Ό
Possible causes: πŸ”Έ Less than 28 days of data in GSC/GA πŸ”Έ Property not verified πŸ”Έ Token expired (click "Connect" again) πŸ”Έ No visitors on the website.
Rank Tracker shows "no data" for a keyword β–Ό
The system must fetch rankings first (1–2 minutes). Click "Refresh now" or wait for the next scheduled check (within 24 hours).
My limits are incorrect / not synchronized β–Ό
The system syncs automatically each time you log in. Manual sync: Go to dashboard β†’ System checks limits. Still having issues? Contact your admin.
Where can I find my generated content? β–Ό
All generated content is in the overviews: πŸ“ My Blogs, 🌐 My Websites, πŸ“ My GMB Posts, πŸ“± My Social Posts. Content is kept until you delete it.
πŸ“£

AI Ad Manager (Meta Ads)

What is AI Ad Manager? β–Ό
AI Ad Manager helps you set up Facebook and Instagram ads without deep advertising expertise. Connect your Meta ad account, answer 4 questions, and AI generates a campaign with ad copy and audience targeting.
How do I connect my Meta ad account? β–Ό
Menu β†’ AI Ad Manager β†’ Dashboard β†’ Connect Meta ad account. Sign in via Facebook Login for Business and select your ad account.
How does the AI campaign wizard work? β–Ό
Enter your URL, goal, budget, and region. AI creates a draft with ad copy and audience targeting. Review and approve before publishing.
How do I publish to Meta? β–Ό
Open the campaign β†’ Create campaign in Meta. Campaigns are paused by default; activate them in Ads Manager.
Where do I manage live campaigns? β–Ό
In Meta Ads Manager. SEO Report shows status and drafts in the AI Ad Manager dashboard.